Privacy notice

How we collect, use and protect your information, on this website and when you use Check First.

Last updated: 10 November 2026

This notice is a draft. Details marked “TODO” are still being confirmed.

The short version

  • On this website, we only collect what you type into our forms, plus an anonymous record of which price you were shown.
  • If you use Check First, Check With Me reads what you send, AI helps us assess it, and your helpers see it. We delete messages after 30 days.
  • We never sell your information or use it for advertising.
  • Nobody’s messages are used to train AI.
  • You can ask to see, correct or delete your information at any time by emailing privacy@checkwme.co.uk.

Who we are

Check With Me is run by TODO: company name, company number and registered office address, a company registered in England and Wales. We are the “data controller” for the information described here, which means we decide how it is used and are responsible for protecting it.

We are registered with the Information Commissioner’s Office (ICO). Our registration number is TODO: ICO registration number.

How to contact us

  • Email: privacy@checkwme.co.uk
  • Post: TODO: postal address for privacy requests
  • If you use Check First, you can also message Check First on WhatsApp.

What this notice covers

This notice covers:

  • this website: the founding families sign-up, the enquiry form for organisations, and the record of which price each visitor sees
  • the Check First pilot: the messages people send to Check First, the answers, and the alerts and replies between them and their helpers

Before anyone starts using Check First, we ask them to read and agree to a short page that explains the service in plain English: one for the person using Check First and one for helpers. This notice gives the fuller detail.

Check With Me isn’t meant for anyone under 18.

On this website

If you join the founding families

  • your name and email address
  • your relationship to the person you’re looking out for (parent, grandparent or other)
  • the kind of phone they use, and whether they use WhatsApp
  • whether you’d like to join the founding pilot
  • the price you were shown, and when you agreed to this notice

We use this to contact you about the founding families and the pilot, to plan when and how to start, and to understand which price works for families. We don’t ask for the name or number of the person you’re looking out for.

Lawful basis: your consent, which you give by ticking the box on the form. You can withdraw it at any time by emailing privacy@checkwme.co.uk, and we will remove you from the list.

If you make an enquiry for an organisation

We collect your name, work email address, organisation, organisation type and message, and use them to reply to you and discuss working together.

Lawful basis: our legitimate interest in responding to enquiries from organisations that contact us.

When you visit the home page

We are testing what a fair monthly price would be, so each visitor is shown one of three prices at random. We record a random visitor ID, the price shown and the time, once per visitor. This lets us compare how many people join at each price. The record doesn’t include your name, email or IP address. If you later join the founding families, your sign-up is linked to that record so we know which price you saw.

Lawful basis: our legitimate interest in setting a fair price for the service. You can decline at any time, as explained below. If you do, we delete the record of your visit.

To protect our forms from spam, our server briefly counts how often each internet address sends a form. The count is kept only in memory for a few minutes and is never saved.

When you use Check First

If you’re the person using Check First

  • your name and WhatsApp number
  • what you send to Check First: forwarded messages, screenshots, links, photos of letters and voice notes
  • the answer you get, and the explanation that goes with it
  • who your helpers are
  • your family reference, and when you agreed to use Check First

We use this to check what you send, to tell your helpers, and to see how well Check First is working.

If you’re a helper

  • your name and WhatsApp number
  • which person you’re helping
  • the replies you send through Check First
  • your family reference, and when you agreed to be a helper

We use this to send you alerts and pass on your replies.

Lawful basis

Your consent, which you give on the consent page before you start. You can withdraw it at any time by telling Check With Me, or by emailing privacy@checkwme.co.uk.

Messages can sometimes reveal sensitive things, such as someone’s health, money or beliefs. We only use them to check the message. By agreeing on the consent page, you give your explicit consent to that.

Other people in messages

A message sent to Check First may include someone else’s name, number or other details, such as the person who sent it. We use them only to check the message, never contact them, and delete them with the message. Our lawful basis is our legitimate interest, shared by the person using Check First, in protecting them from fraud.

How answers are made

Check With Me reads every message and uses AI to help assess it. We check each answer before it’s sent, so no decision about you is made by a computer alone. A check is a second opinion, not a guarantee.

Cookies

We use one cookie for the price test, and one that only remembers your answer to our cookie notice. We don’t use advertising cookies, social media trackers or third-party analytics.

Cookies this site uses
NameWhat it doesHow long it lasts
cwm_price_testHolds a random visitor ID and the price you were shown, so you see the same price each time and we can count visits at each price.90 days. If you decline, it’s replaced with one that just says “declined” and lasts a year.
cwm_cookie_choiceRemembers that you accepted, so we stop showing the cookie notice.1 year

The price-test cookie is used only to understand how our site is used so we can improve it. UK law allows that without asking first, as long as we explain it and give you a simple way to object. That’s why the home page shows a short notice with Accept and Decline buttons, and why you can also decline here.

Don’t want to take part? Decline and you’ll see our standard price, your visits won’t be recorded, and we’ll delete the visit already counted.

Who we share it with

We don’t sell your information or share it with anyone for their own use. If you use Check First, what you send is shared with the helpers you’ve chosen, and helpers’ replies are shared with the person they’re helping.

These service providers handle information on our behalf, under contracts that only let them use it to provide their service to us:

  • Supabase, which stores our records in its London data centre
  • Vercel, which hosts this website and runs the code that handles your forms in London
  • Cloudflare, which runs our domain and forwards email sent to privacy@checkwme.co.uk
  • Anthropic, which provides the AI (called Claude) that helps assess messages sent to Check First. Under its business terms, Anthropic doesn’t use them to train its AI. It keeps them for up to 30 days, to run its service and keep it secure, then deletes them. It keeps one longer only if it breaks Anthropic’s rules on misuse or the law requires it.

Messages to and from Check First travel through WhatsApp, which is run by Meta. WhatsApp’s own privacy policy covers how it handles your WhatsApp account.

Some of these providers are based in, or may access information from, the United States. Where that happens, the transfer is protected by safeguards approved under UK law, such as the UK International Data Transfer Addendum or the UK Extension to the EU–US Data Privacy Framework.

We may also share information if the law requires it, or with the police or your bank if you ask us to help report a scam.

How long we keep it

How long we keep each kind of information
InformationHow long
What’s sent to Check First, and the explanation that goes with each answer30 days, then deleted by hand in a weekly clear-out. Ask us and we’ll delete it sooner, within 7 days.
The answer only (for example “High risk”), its date and the family referenceTODO: confirm: until the end of the pilot, then 12 months
Names and WhatsApp numbers of people using Check First and their helpersTODO: confirm: while you use Check First, then 3 months
Records of what you agreed to on a consent pageTODO: confirm: while you use Check First, then 2 years
Founding families sign-upsUntil you ask us to remove you, or TODO: confirm: 12 months after we were last in touch, whichever comes first
Organisation enquiriesTODO: confirm: 12 months after we were last in touch, unless we go on to work together
Visit records for the price testTODO: confirm: 12 months

Alerts a helper has received stay on their own phone until they delete them.

Your rights

You have the right to:

  • see the information we hold about you and get a copy of it
  • have it corrected if it’s wrong
  • have it deleted
  • ask us to limit how we use it, or object to how we use it
  • withdraw your consent at any time, where we rely on it
  • get information you gave us in a format you can take elsewhere

To use any of these rights, email privacy@checkwme.co.uk or use the other contact details above. We’ll reply within one month. There’s no charge.

If you use Check First, you can also remove a helper at any time without them being told. The consent page explains how.

How we protect it

Information you give on this website is sent over an encrypted connection and stored in a database that only our own server can read or change. It isn’t visible to other visitors or to the public parts of our systems.

WhatsApp messages are encrypted between your phone and the Check First phone. TODO: confirm: only Check With Me can open that phone, and it’s protected by a passcode.

Complaints

If you’re unhappy with how we’ve handled your information, please tell us first at privacy@checkwme.co.uk so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this notice

If we change how we use your information, we’ll update this page and the date at the top. If the change is significant, we’ll tell the founding families and everyone using Check First before it takes effect.